If you can't speak English, you shouldn't be on a customer-facing position *anywhere* in the western world, let alone in Canada. Especially not in a *hotel*, ferchrissake.
Note that I work for an ISP helpdesk in a single-language, non-English-speaking country[1] where every single agent is required to speak English as well, just for the occasional immigrant. Not majority American or British immigrants, mind you, that switch to English to deal with us.
[1] Well, there's Frisian, but we don't offer *that*.
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Note that I work for an ISP helpdesk in a single-language, non-English-speaking country[1] where every single agent is required to speak English as well, just for the occasional immigrant. Not majority American or British immigrants, mind you, that switch to English to deal with us.
[1] Well, there's Frisian, but we don't offer *that*.